AI POLICY ASSISTANT

Insurance questions, grounded in the household.

Turn authorized policy, asset, and household information into clearer answers, better questions, and an accountable handoff to a Litmus licensed insurance professional.

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THE PROBLEM

Policy information is difficult to find precisely when someone needs it.

Declarations, endorsements, exclusions, assets, renewals, and prior requests live in different places. The assistant brings the authorized context together so an advisor, client, or Desk professional can begin with a more useful question—not another document search.

A CONNECTED WORKFLOW

Ask plainly. See the source. Move the right question forward.

The assistant organizes information and prepares questions. Litmus licensed insurance professionals review the information, explain coverage, and provide guidance within their authority.

LITMUS RISK ASSISTANTHousehold-aware intelligence
AUTHORIZED CONTEXT

What changed before this household's annual review?

BASED ON CONNECTED POLICIES + ASSETS

Two policies renew in 28 days. The household added a property this year, and the recorded liability information has not been reviewed since that change.

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  1. 01
    UNDERSTAND

    Translate policy language.

    Ask about recorded limits, deductibles, exclusions, renewal timing, and connected assets in everyday language.

  2. 02
    PREPARE

    Surface the next question.

    Summarize relevant changes and organize questions for a Litmus licensed insurance professional.

  3. 03
    HAND OFF

    Keep a human in the loop.

    Move the question and its supporting context to the right policy professional without making the user start over.

CLEAR BOUNDARYAI-generated information can be incomplete and supports preparation for review by Litmus licensed insurance professionals. It does not determine coverage or provide individualized insurance advice. Litmus licensed insurance professionals provide human guidance within their authority; incumbent or participating brokerage firms handle quotes, placement, binding, and policy service.

AI + PROFESSIONAL REVIEW

AI prepares the question. A Litmus professional provides the guidance.

The assistant is most valuable as part of the complete P&C Insurance Desk, where connected information and human accountability remain in the same workflow.

01 · PREPARE

Begin with connected context.

Policies, assets, household changes, renewal timing, and prior requests help the assistant prepare a more relevant answer and the next useful question.

02 · REVIEW

Move the issue to the right human.

When interpretation or action is needed, the conversation and supporting context move to a Litmus licensed insurance professional. If coverage is requested, a selected brokerage handles the transaction.

Explore the complete Desk

AI-assisted guidance can also be configured as a separate enterprise capability. Discuss a specific deployment

FROM QUESTION TO ACCOUNTABLE NEXT STEP

Give every insurance question a better place to begin.

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