Policy professionalPolicy questions · renewals · preparation
AVAILABLETHE P&C INSURANCE DESK · POWERED BY LITMUS
Give every advisor a P&C Insurance Desk.
One dedicated point of access connects your advisors and their clients to Litmus licensed professionals, claims coaches, AI-assisted insurance intelligence, and the Litmus Risk platform.
ADVISOR-DIRECTEDCLIENT-AUTHORIZEDHUMAN-SUPPORTED
DEDICATED TELEPHONE ACCESSOne number into the Desk.
Configured for the firm. Answered by the Litmus team.
ADVISOR + CLIENT SUPPORTTHE TEAM BEHIND THE LINEPP CC AI
Claims coachIndependent of the carrier · collect · document · prepare
AVAILABLEAI + platformBook intelligence · household context · tracking
MONITORINGDESK ACTIVITYBOOK INTELLIGENCE
Three households moved into the advisor review queue.
Dedicated telephone accessPolicy professionalsClaims coachesAI-assisted intelligenceOne connected platform
THE CAPABILITY MOST FIRMS DO NOT HAVE
The advisor owns the relationship. The Desk owns the coordination.
Clients expect their advisor to understand the risks that can undermine the financial plan. Yet few firms can justify building an internal property and casualty department, hiring insurance personnel, supporting claims, and creating the technology from scratch.
Litmus gives the firm that capability as a service. The advisor chooses when and how the Desk participates. Litmus licensed professionals provide policy and claims support. If the client wants to obtain or replace coverage, the client separately authorizes a brokerage to handle the transaction.
ADVISORY FIRM FILM · WEALTH MANAGEMENT SOLUTIONS
Hear why insurance belongs in the wealth relationship.
“Protecting what you’ve built is every bit as important as growing it.”Richard Riva · Wealth Management Solutions
WMS introduced Litmus Risk to help make insurance visibility and liability review an ongoing part of the firm’s client experience.
Read the client storyEVERYTHING IS PART OF THE DESK
Technology when it helps. People when it matters.
The Desk is the product. The software, AI, phone access, policy professionals, and claims coaches are the connected capabilities that make it work.
One telephone number into the Desk.
Give advisors and participating clients a clear way to reach the Litmus team without rebuilding context across disconnected referrals.
Insurance knowledge behind the advisor.
Litmus licensed insurance professionals review information, explain coverage, identify potential gaps, provide guidance, and support renewal conversations within their authority.
A guide outside the carrier’s claims department.
Litmus licensed adjusters with more than 30 years of experience serve the advisor and client—not the carrier—and help collect information, document the loss, organize supporting material, and prepare questions.
Turn scattered information into action.
AI-assisted workflows organize documents and connected data so the advisor and Desk can see changes, renewals, gaps, and questions for a Litmus licensed insurance professional.
One operating view for the entire relationship.
Book Intelligence, household records, Risk Intelligence reports, intake, requests, and follow-through remain connected in one secure workflow.
Your brand and advisor relationship stay in front.
Litmus configures the experience around the firm, its branches, groups, advisors, permissions, and preferred client-engagement model.
ONE ACCOUNTABLE DESKAdvisors direct how the Desk participates. Litmus licensed professionals provide policy and claims support within their authority. Clients authorize information sharing and any brokerage introduction; the selected brokerage handles quotes, placement, binding, and policy service.
YOUR FIRM LEADS
A firm-enabled experience with Litmus accountability.
Configure the Desk around the firm's brand, branches, advisor groups, permissions, and client-engagement preferences. Each advisor sees the households they serve; administrators can oversee the broader program.
FIRM BRANDROLE-BASED ACCESSADVISOR OWNERSHIPCLIENT AUTHORIZATION
NNORTHSTAR WEALTHP&C INSURANCE DESK
Your complete protection picture.
Policies, assets, renewals, requests, and support—all connected to your advisor.
Enter the P&C Desk →THE PLATFORM INSIDE THE DESK
The Desk runs on a connected operating picture.
Litmus connects book-level intelligence, household context, AI-assisted preparation, and visible follow-through.
ACTUAL ANONYMIZED LITMUS RISK SCREEN
BOOK INTELLIGENCE
See the entire client book.
View participating households, insured assets, protection status, renewal timing, and the review queue from one operating view.
ACTUAL ANONYMIZED LITMUS RISK SCREEN
RISK INTELLIGENCE REPORT
Discuss insurance without becoming the insurance expert.
Open an anonymized client report to see connected assets, policies, protection findings, and questions for a Litmus licensed insurance professional.
ACTUAL ANONYMIZED LITMUS RISK SCREEN
REQUEST TRACKING
Keep follow-through visible.
Track policy questions, review activity, claims support, status, ownership, and next actions without losing the advisor’s context.
REAL PLATFORM PROOF Screens use anonymized or sample information. AI-generated information and Risk Intelligence signals may be incomplete and are not coverage determinations or individualized insurance advice. Litmus licensed insurance professionals review the facts and provide guidance within their authority.See all six platform views
WHAT THE DESK CAN CHANGE
See what may be missed before a loss—and bring order after one.
The Desk connects two kinds of professional support around the same client relationship. One helps examine protection before it is tested. The other helps the client prepare when a claim occurs.
Bring cost, coverage, and changing exposure into view.
- Possible overpayment or coverage that no longer fits
- Possible underinsurance as assets and exposures change
- Missing, duplicate, or outdated protection
- Clear guidance before renewal decisions
Turn a scattered experience into a more prepared process.
- Information and supporting materials collected sooner
- A clearer record of what happened
- Better-prepared questions for the carrier conversation
- Less administrative burden on advisors and their staff
OUTCOMES, NOT GUARANTEESThese are examples of what review by Litmus licensed insurance professionals and claims coaching may bring into view. Findings depend on the client's information, policies, carrier terms, and circumstances. Litmus does not promise savings, coverage, or a particular claim result.
BROKER ACCESS · CLIENT CHOICE
Keep the incumbent broker. Or open a vetted national path.
When a client wants coverage reviewed or replaced, the Desk can move the prepared information into Broker Access—a group of participating national brokerage firms. The client authorizes the introduction and decides whether to proceed.
PREPARED REQUEST
READY FOR AUTHORIZATIONHousehold protection review
Client-authorized policies, assets, exposures, review questions, and supporting information already organized in Litmus
CURRENT RELATIONSHIP
CLIENT OPTIONContinue with the incumbent broker
The client can keep the professional they already know.
NATIONAL BROKERAGE NETWORK
AVAILABLE BY FITRequest a participating-firm match
Litmus coordinates a fit and sends the authorized firm a prepared starting point rather than asking the client to begin again.
VETTED PARTICIPATING FIRMSNational reach.
Licensed execution.
Licensed execution.
Litmus reviews firms before participation. Any firm accepting an engagement must be appropriately licensed and authorized for the relevant jurisdiction and work.
HIGH-VALUE PERSONAL RISKCOMMERCIAL + SPECIALTYMULTI-STATE NEEDS
Why brokerage firms join the network - 01DECIDE
The client chooses the path.
Keep the incumbent broker or ask the Desk to identify a participating national brokerage firm.
- 02PREPARE
Reuse what is already known.
The Desk packages the relevant household, policy, exposure, and review information already organized in Litmus.
- 03AUTHORIZE
The client approves the introduction.
Nothing is shared with a participating brokerage firm until the client authorizes the provider and applicable information sharing.
- 04PLACE + SERVICE
The selected broker handles the coverage transaction.
The identified brokerage firm is responsible for quoting, placement, binding, and policy service within its authority. Litmus remains responsible for the policy and claims support its licensed professionals provide.
LESS RE-ENTRY
Client-authorized information already in the platform can move with the request.
EASIER QUOTE PREPARATION
A more complete starting point can reduce the time spent rebuilding the household and risk context.
COVERAGE ALIGNMENT
Current protection and proposed options can be compared around the same assets, exposures, and priorities.
ACCESS IS NOT A PROMISE OF PLACEMENTBrokerage availability depends on jurisdiction, licensing, carrier access, underwriting appetite, capacity, and the facts of the risk. Litmus does not guarantee a quote, price, coverage, or placement.Licensing & disclosures
YOUR FIRM'S P&C INSURANCE DESK
One call should be enough to start the right conversation.
See how Litmus can give your advisors and clients a connected platform, Litmus licensed insurance professionals, and claims coaches.